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SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c01311918
HPSBGN02301 SSRT071508 rev.2 - HP Software Update Running on Windows, Remote Execution of Arbitrary Code, Gain Privileged Access
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.
Release Date: 2007-12-21
Last Updated: 2008-01-02
Potential Security Impact: Remote execution of arbitrary code, gain privileged access
Source: Hewlett-Packard Company, HP Software Security Response Team
A potential security vulnerability has been identified with HP Software Update running on Windows. The vulnerability could be exploited remotely to execute arbitrary code or gain privileged access.
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Any PC with HP Software Update v4.000.005.007 or earlier running on Windows
For a PGP signed version of this security bulletin please write to: firstname.lastname@example.org
HP Software Update is an HP application which checks for and downloads updates for HP products firmware, software, and drivers. It can also help update the security and functionality of HP products.
HP Software Update may be installed on a PC as part of the software supplied with certain HP PCs, printers, scanners, or cameras.
Customers can also download the HP Software Update for installation from the HP Web Site.
HP has provided two methods to resolve this vulnerability.
1. Download and Install HP SoftPaq SP38202
HP has provided the following software patch to resolve this vulnerability: HP SoftPaq SP38202
The patch is available for download from ftp://ftp.hp.com/pub/softpaq/sp38001-38500/.
2. Use HP Software Update
HP has provided the following procedure to resolve this vulnerability:
1. In Windows click Start ->All Programs ->HP ->HP Update
click Start ->All Programs ->HP ->HP Software Update
2. Click Next. HP Software Update will begin.
3. Click Next to begin the installation. Click Continue or OK if prompted by Windows to continue.
4. The HP Update installer will appear. Click Continue or OK if prompted by the installer to continue.
5. Click Finish to close HP Software Update when prompted.
1. If HP Software Update is reinstalled using the recovery solution, the procedure above must be repeated.
2. On a PC where HP Software Update is present, the procedure above must be followed even if HP Software Update is never used.
Version:1 (rev.1) - 21 December 2007 Initial release
Version:2 (rev.2) - 2 January 2008 HP SoftPaq SP38202 available
Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported product, send Email to: email@example.com
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
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On the web page: ITRC security bulletins and patch sign-up
Under Step1: your ITRC security bulletins and patches
- check ALL categories for which alerts are required and continue.
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- verify your operating system selections are checked and save.
To update an existing subscription: http://h30046.www3.hp.com/subSignIn.php
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To review previously published Security Bulletins visit: http://www.itrc.hp.com/service/cki/secBullArchive.do
* The Software Product Category that this Security Bulletin relates to is represented by the 5th and 6th characters of the Bulletin number in the title:
GN = HP General SW
MA = HP Management Agents
MI = Misc. 3rd Party SW
MP = HP MPE/iX
NS = HP NonStop Servers
OV = HP OpenVMS
PI = HP Printing & Imaging
ST = HP Storage SW
TL = HP Trusted Linux
TU = HP Tru64 UNIX
UX = HP-UX
VV = HP VirtualVault
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
ęCopyright 2008 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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