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HP LaserJet Printers, HP Color LaserJet Printers, and HP Digital Senders, Remote Unauthorized Access to Files



HPSBPI02398 SSRT080166 rev.4 - Certain HP LaserJet Printers, HP Color LaserJet Printers, and HP Digital Senders, Remote Unauthorized Access to Files
HPSBPI02398 SSRT080166 rev.4 - Certain HP LaserJet Printers, HP Color LaserJet Printers, and HP Digital Senders, Remote Unauthorized Access to Files



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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01623905
Version: 4

HPSBPI02398 SSRT080166 rev.4 - Certain HP LaserJet Printers, HP Color LaserJet Printers, and HP Digital Senders, Remote Unauthorized Access to Files

NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2009-02-04
Last Updated: 2009-07-03

Potential Security Impact: Remote unauthorized access to files

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with certain HP LaserJet printers, HP Color LaserJet printers and HP Digital Senders. The vulnerability could be exploited remotely to gain unauthorized access to files.

References: CVE-2008-4419 

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP LaserJet 2410 with firmware prior to 20080819 SPCL112A 
HP LaserJet 2420 with firmware prior to 20080819 SPCL112A 
HP LaserJet 2430 with firmware prior to 20080819 SPCL112A 
HP LaserJet 4250 with firmware prior to 20090323 SPCL014A 
HP LaserJet 4350 with firmware prior to 20090323 SPCL014A 
HP LaserJet 5200 with firmware prior to 20090305 SPCL0601A 
HP LaserJet 9040 with firmware prior to 20080819 SPCL110A 
HP LaserJet 9050 with firmware prior to 20080819 SPCL110A 
HP LaserJet 4345mfp with firmware prior to 09.120.9 
HP Color LaserJet 4730mfp with firmware prior to 46.200.9 
HP LaserJet 9040mfp with firmware prior to 08.110.9 
HP LaserJet 9050mfp with firmware prior to 08.110.9 
HP 9200C Digital Sender with firmware prior to 09.120.9 
HP Color LaserJet 9500mfp with firmware prior to 08.110.9 

BACKGROUND

CVSS 2.0 Base Metrics 
==============================================Reference                         Base Vector               Base Score 
CVE-2008-4419     (AV:N/AC:L/Au:N/C:C/I:N/A:N)      7.8
==============================================Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.

The Hewlett-Packard Company thanks the Digital Defense, Inc. (DDI) Vulnerability Research Team (VRT) for reporting this vulnerability to security-alert@hp.com. 

Note: For further information on Secure Printing and Imaging please refer to http://www.hp.com/go/secureprinting 

RESOLUTION

HP has provided firmware updates and preliminary firmware updates to resolve this vulnerability. The firmware updates and preliminary firmware updates are available as described below.

Note: Each firmware update has instructions for finding the firmware version installed on the product. 

Product
 Resolved in Firmware Version
 
HP LaserJet 4345mfp
 09.120.9 or subsequent
 
HP Color LaserJet 4730mfp
 46.200.9 or subsequent
 
HP LaserJet 9040mfp
 08.110.9 or subsequent
 
HP LaserJet 9050mfp
 08.110.9 or subsequent
 
HP 9200C Digital Sender
 09.120.9 or subsequent
 
HP Color LaserJet 9500mfp
 08.110.9 or subsequent
 
To Locate the Firmware Update 

Browse to http://www.hp.com and do the following: 


Select "Support & Drivers" 
In Step 1 select "Download drivers and software (and firmware)" 
In Step 2 enter one of the following: 

HP LaserJet 4345 Multifunction Printer series 
HP Color LaserJet 4730 Multifunction Printer series
HP LaserJet 9040/9050 Multifunction Printer series
HP 9200C Digital Sender
HP Color LaserJet 9500 Multifunction Printer series
 
Click on "Go" 
Click on the desired product if necessary 
Click on the desired operating system 
Click on "Firmware" 

Product
 Resolved in Preliminary Firmware Version
 
HP LaserJet 2410
 20080819 SPCL112A - download instructions are below
 
HP LaserJet 2420
 20080819 SPCL112A - download instructions are below
 
HP LaserJet 2430
 20080819 SPCL112A - download instructions are below
 
HP LaserJet 4250
 20090323 SPCL014A - download instructions are below
 
HP LaserJet 4350
 20090323 SPCL014A - download instructions are below
 
HP LaserJet 5200
 20090305 SPCL0601A - download instructions are below
 
HP LaserJet 9040
 20080819 SPCL110A - download instructions are below
 
HP LaserJet 9050
 20080819 SPCL110A - download instructions are below
 


To Download and Install the Preliminary Firmware Update for the HP LaserJet 2410, 2420, 2430, 4250, 4350, 5200, 9040, 9050 

Download the file listed in the table below and the InstallationInstructions.rtf file from ftp://ss080166:ss080166@hprc.external.hp.com/ 

Product
 File Containing Preliminary Firmware Version
 
HP LaserJet 2410
 lj24x0fw_08_112_spcl112A-1.rfu
 
HP LaserJet 2420
 lj24x0fw_08_112_spcl112A-1.rfu 
 
HP LaserJet 2430
 lj24x0fw_08_112_spcl112A-1.rfu
 
HP LaserJet 4250
 lj4x50fw_08_014_0_interim.rfu
 
HP LaserJet 4350
 lj4x50fw_08_014_0_interim.rfu
 
HP LaserJet 5200
 lj5200fw_08_060_1_interim.rfu
 
HP LaserJet 9040
 lj9040-50fw_08_110_spcl110A-1.rfu
 
HP LaserJet 9050
 lj9040-50fw_08_110_spcl110A-1.rfu
 


Optionally, verify the MD5 or SHA-1 sums.

File
 MD5 Sum
 SHA-1 Sum
 
lj24x0fw_08_112_spcl112A-1.rfu
 22a4e38319ea259a7acd6e3f2adb3659
 c895f3b55c0d76d6b95a569c3a864aff216481fe
 
lj4x50fw_08_014_0_interim.rfu
 e259c4df7da305c88ad422c513780f45
 f8da5539896f39182ac78bc5ec3501936f896c77
 
lj5200fw_08_060_1_interim.rfu
 89d064ad4626aa39dbe7171cc09e991b
 46b86b8894e0ca1b548cbdc4470607523b41f5ad
 
lj9040-50fw_08_110_spcl110A-1.rfu
 4768936d7073206317568497d2374a3e
 317f6dda1d2c81d5675818493cb3833ae0478587
 
InstallationInstructions.rtf
 1feb8410771d698ea9599d2fcc462a2d
 2fcf5cb272d8471cb40137716e112e592874c5cb
 


Install the preliminary firmware update as described in the InstallationInstructions.rtf file.

Feature Variations in the LaserJet 4250 and 4350 Firmware Version 20090323 SPCL014A 

The following file is available on ftp://ss080166:ss080166@hprc.external.hp.com/ 

Information File
 MD5 Sum
 SHA-1 Sum
 
LJ4250_LJ4350_firmware_20090323_features.pdf
 c6c40c429a34dcf63f6ef8410f325426
 299c19cfe8d1d54bc18e961154b85a7709de825c 
 
Note: The preliminary firmware for HP LaserJet 4250 and 4350, 20090323 SPCL014, contained in the file lj4x50fw_08_014_0_interim.rfu is fully tested. It should be used instead of the preliminary version 20080819 SPCL015A recommended in rev.1 and rev.2 of this Security Bulletin. 

PRODUCT SPECIFIC INFORMATION 
None 

HISTORY 
Version:1 (rev.1) - 4 February 2009 Initial release 
Version:2 (rev.2) - 13 February 2009 New files available 
Version:3 (rev.3) - 20 May 2009 Add LaserJet 5200, new files for LaserJet4250, 4350 
Version:4 (rev.4) - 3 July 2009 Add URL to Secure Printing and Imaging 

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy. 

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com 
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information. 
To get the security-alert PGP key, please send an e-mail message as follows:
To: security-alert@hp.com 
  Subject: get key

Subscribe: To initiate a subscription to receive future HP Security Bulletins via Email: 
http://h30046.www3.hp.com/driverAlertProfile.php?regioncode=NA&langcode=USENG&jumpid=in_SC-GEN__driverITRC&topiccode=ITRC 
On the web page: ITRC security bulletins and patch sign-up 
Under Step1: your ITRC security bulletins and patches 
  - check ALL categories for which alerts are required and continue.
Under Step2: your ITRC operating systems 
  - verify your operating system selections are checked and save.


To update an existing subscription: http://h30046.www3.hp.com/subSignIn.php 
Log in on the web page: Subscriber's choice for Business: sign-in. 
On the web page: Subscriber's Choice: your profile summary - use Edit Profile to update appropriate sections.


To review previously published Security Bulletins visit: http://www.itrc.hp.com/service/cki/secBullArchive.do 


* The Software Product Category that this Security Bulletin relates to is represented by the 5th and 6th characters of the Bulletin number in the title: 

GN = HP General SW
MA = HP Management Agents
MI = Misc. 3rd Party SW
MP = HP MPE/iX
NS = HP NonStop Servers
OV = HP OpenVMS
PI = HP Printing & Imaging
ST = HP Storage SW
TL = HP Trusted Linux
TU = HP Tru64 UNIX
UX = HP-UX
VV = HP VirtualVault
 
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.


"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."

(C) Copyright 2009 Hewlett-Packard Development Company, L.P. 

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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